Terms and Conditions

The group package fee depends on group size and mode of delivery (in person or online). The fee shall be provided upon Client's request.

A deposit of 30% of the group package fee is required to reserve the facilitators' schedules. The remaining 70% shall be paid upon completion of the Program.

For Programs delivered in person outside Metro Manila, facilitators' travel, accommodation, and per diem costs shall be charged separately.

The Program may be rescheduled by either party only in the event of a natural disaster, disease outbreak, or other force majeure event.

Payments, including the deposit, are non-refundable if Client cancels or terminates the Program before its completion.

When the Program is delivered in person, Client shall provide a suitable venue where all participants can sit and move comfortably for three (3) hours. When the Program is delivered online, Client shall provide a videoconferencing account that can accommodate all facilitators and participants for three (3) hours and warrants a stable internet connection and power supply for that account. Internet or power interruptions on Client's side shall not be considered force majeure events. When the Program is delivered online, Client shall also ensure that each participant keeps their camera on with their face clearly visible and joins from a place where they can sit and move comfortably for the duration of the Program.

Client shall ensure that each participant has blank sheets of paper and a pen or other writing materials. Participants may use a device instead if they prefer; however, some studies show that handwriting, compared with typing, can enhance learning outcomes.

Client warrants that all participants will sign a confidentiality agreement to protect participants' privacy and the Program's proprietary materials.

Client warrants that neither it nor any of its officers, employees, agents, representatives, or assigns, nor any participant, will record, photograph, screenshot, or otherwise capture any part of the Program or its materials, whether the Program is delivered in person or online.

Client warrants that participants will provide accurate information in the surveys.

The surveys are used to assess the effectiveness of the Program.

Participants may use a pseudonym, provided they use the same pseudonym in both surveys.

The surveys will ask for each participant's real email address and demographic information (e.g., gender, age). This data will not be stored or analyzed in a way that can be traced to individual participants.

The full Terms and Conditions shall be provided upon Client's request.

These Terms and Conditions shall be governed by the laws of the Republic of the Philippines. Any dispute shall first be referred to good-faith negotiation between the parties, failing which it shall be submitted to the proper courts of Quezon City, to the exclusion of all other venues.

Quoted fees may change without prior notice, except for Programs already reserved with a deposit.

Have specific needs? We can also design a custom-made program for your company.